Negotiating Conflict

Apply negotiation steps such as listening, stating needs and finding win–win solutions to resolve disagreements respectfully.

⏱ 18 min❓ 8 questions

What you'll be able to do

✔I can describe different conflict styles and when each is useful
✔I can separate positions from underlying needs in a disagreement
✔I can apply negotiation steps to reach a win–win solution

How this works

1Read the short explanations first — they teach you what you need before each question.
2Answer each question, then tap Check. A right answer moves you on automatically; if it's wrong, you'll see a friendly explanation of why.
3Finish all 3 steps to see your score — sign in and subscribe to unlock the full lesson and save it.

What's inside

8 questions and 1 quick teaching card, including:

🔗Match the pairs — Choose the partner that goes with each item.
🔘Multiple choice — Tap the answer you think is best, then check it.

👪Grown-up tip: sit alongside younger learners for the first few lessons. Read the questions together and chat about the explanations — that's where the real learning sticks.

Curriculum: AC9HP8P07